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Leadership and Management

Doing business in the 21st century, with its focus on a global economy, is more and more complex. You need to be multi-skilled, innovative, analytical, able to solve problems, and have excellent communication and organisational skills.

Our nationally recognised courses are comprehensive and practical giving you the opportunity to gain the skills, knowledge and qualification you require to secure your position in the business area of your choice.

Certificate IV in Business (Leadership) (BSB40120)

SubjectUnit Code and Title
Business Communication BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Personal Wellbeing BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
Digital TechnologiesBSBTEC404 Use digital technologies to collaborate in a work environment
Workplace LeadershipBSBLDR411 Demonstrate leadership in the workplace
BSBXTW401 Lead and facilitate a team
Business Presentations BSBCMM411 Make presentations
BSBCRT412 Articulate, present and debate ideas
Business Relationships BSBTWK401 Build and maintain business relationships
WHS Implementation BSBWHS411 Implement and monitor WHS policies, procedures and programs
Work PracticesBSBCRT411 Apply critical thinking to work practices
Vocational / Employment OutcomeAccounts Clerk, Customer Service Advisor, E-business Practitioner, Medical Receptionist, Office Administration Assistant, Student Services Officer, Word Processing Operator, Personal Assistant

BSB50420 Diploma of Leadership and Management

SubjectUnit Code and Title
Operational ManagementBSBOPS502 Manage business operational plans
Emotional IntelligenceBSBPEF502 Develop and use emotional intelligence
Team EffectivenessBSBTWK502 Manage team effectiveness
Workplace RelationshipsBSBLDR523 Lead and manage effective workplace relationships
CommunicationBSBCMM511 Communicate with influence
Work Health and SafetyBSBWHS521 Ensure a safe workplace for a work area
Critical ThinkingBSBCRT511 Develop critical thinking in others
Personal DevelopmentBSBPEF501 Manage personal and professional development
FinanceBSBFIN501 Manage budgets and financial plans
Customer ServiceBSBOPS505 Manage organisational customer service
SustainabilityBSBSUS511 Develop workplace policies and procedures for sustainability
Business RiskBSBOPS504 Manage business risk
Vocational/
Employment Outcome
Transport Manager, Distribution Centre Manager, Information Services Manager, Manager, Corporate Services Manager, Public Sector Manager, Senior Manager (Public Sector),Office Manager, Legal Practice Manager, Operations Manager, Warehouse Manager, Business Development Manager, Production Manager, Business Manager

BSB60420 Advanced Diploma of Leadership and Management*

SubjectUnit Code and Title
LeadershipBSBLDR602 Provide leadership across the organisation
Organisational ChangeBSBLDR601 Lead and manage organisational change
Workforce PlanningBSBHRM614 Contribute to strategic workforce planning
Work Health & Safety ManagementBSBWHS605 Develop, implement and maintain WHS management systems
InnovationBSBSTR601 Manage innovation and continuous improvement
Workplace DiversityBSBHRM615 Contribute to the development of diversity and inclusion strategies
Strategic & Business PlanningBSBOPS601 Develop and implement business plans
BSBSTR602 Develop organisational strategies
Creative Problem SolvingBSBCRT611 Apply critical thinking for complex problem solving
Workplace CommunicationBSBXCM501 Lead communication in the workplace
Vocational/
Employment Outcome
Area Manager, Department Manager, Regional Manager, Business Analyst, Business Development Director, Senior Executive

*Direct entry into Advanced Diploma of Leadership and Management (BSB60420) is possible if students have the following:

  • Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions), OR
  • Two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.